What are the time limits on faulty car claims?
Your rights to claim against a faulty car vary based on how long you've had the vehicle. Initially, you have 30 days under the Consumer Rights Act to reject a faulty vehicle for a full refund, repair, or replacement, proving the fault was not due to wear and tear and existed at purchase. Beyond 30 days, you're entitled to request a repair or replacement, and if unresolved, you can opt for a final rejection and a partial refund, considering 'fair use' deductions after the first month. Key points to remember include:
- Initial 30-Day Right: You can reject the vehicle for a full refund, or opt for repair or replacement, within the first 30 days.
- Post-30-Day Claims: After 30 days and up to six months, you can still request repairs or replacements, with the possibility of a refund if these are unsuccessful.
- Proof and Timeframe: Within six months, the dealer must prove the vehicle had no faults at the sale; beyond six months, the proof burden shifts to you. You have up to five years to take action under the Consumer Rights Act in Scotland, considering the vehicle's condition, age, and mileage for realistic claims.
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