Receptionist, Edinburgh | Jobs | McEwan Fraser Legal

Receptionist - Edinburgh

Looking to sack your boss or simply looking for a new exciting career move – then look no further than award winning solicitors and estate agents McEwan Fraser Legal. At McEwan Fraser Legal our goal is “Thinking Differently” and we are committed to providing opportunities for people who share our same drive, determination and enthusiasm in offering first-class customer service. If you feel you have the right qualities to succeed in this innovative, forward-thinking environment we are keen to speak with you.

Due to the continued growth of our business across Scotland we are looking for a number of positions including Lawyers, Paralegals, Legal Secretaries, Property Valuers, Photographers and Graphic Designers. You will find a selection of our advertised vacancies below, however, we are more than happy to accept speculative applications if you feel you would be an ideal fit for McEwan Fraser Legal. Some positions offer flexible working hours including evening and weekend work.

Please simply complete an application form (which can be downloaded here) and email us with your CV, or call us for a confidential conversation about the fantastic opportunities available.

McEwan Fraser Legal, an award-winning Solicitor and Estate Agency, is a dynamic, modern company. With an array of respected industry awards under our belt, we are highly innovative and known for our emphasis on providing exceptional customer service. We deal with residential and commercial property sales as well as having a robust legal department specialising in conveyancing, private client, family law and litigation.

Due to the continued growth of our business, we are looking for a conscientious, ambitious candidate who will be responsible for running the busy reception area within our Edinburgh head office. You will act as the first point of contact for visitors and staff in-house as well as via telephone to assist colleagues and offer a seamless reception service. In respect of this important role, the successful candidate will be confident, friendly, and have a professional demeanour suitable for this award-winning Company. This robust role involves more than being a friendly face as candidates will be expected to be consummate professionals, outstanding organisers and most importantly, problem solvers.

The ideal candidate must have the following:

  • Exceptional customer service skills including an excellent telephone manner
  • At least one years’ experience in a reception or customer service role
  • Fluency in written and spoken English
  • Ability to thrive in a busy, fast-paced environment
  • Reliable and punctual nature
  • Multi-tasking ability with excellent organisational skills
  • Strong personal initiative and ability to prioritise own workload
  • Competency in Microsoft Office applications

The successful candidate will predominantly deal with the following duties:

  • Meeting and greeting clients
  • Answering telephone calls and directing them to the appropriate member of staff
  • Obtaining accurate information from clients and taking messages when required
  • Maintaining catalogue of property keys and coordinating requests and returns
  • Entering enquiries onto the company database to initiate appropriate departmental contact
  • Collecting money-laundering documentation and complying with data protection
  • Accurate preparation of documents for senior members of staff
  • Opening and distributing mail for our legal department
  • Maintaining the meeting room diaries
  • General administrative assistance for the various departments within the company

We are looking for candidates willing to take the initiative to learn about the company and the wider industry it operates within and become the first port of call for staff and clients alike. This role is appropriate for candidates who are looking to be part of a busy, diverse, and sometimes challenging environment. The successful candidate will have the ability to make this role their own and take responsibility for providing an efficient reception service which is at the heart of any successful business.

Core hours are Monday to Friday 9.00am – 5.30pm, however, a degree of flexibility may be required on occasion to suit the demands of the business.

Salary is negotiable dependent upon experience.

To apply, please submit the following information to HR Manager, Jenn MacGillivray at jenn@mcewanfraserlegal.co.uk

  1. Completed application form
  2. CV in Word or PDF format, or access to a shared OneDrive or Google Drive file
  3. Brief covering letter or email stating how your skills meet the requirements of the position