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McEwan Fraser Legal, an award-winning Solicitor and Estate Agency, is a dynamic, modern company. With an array of respected industry awards under our belt, including Residential Property Team of the Year for the past two years and Employer of the Year at the 2017 Scott + Co Legal Awards, we are highly innovative and known for our emphasis on providing exceptional customer service. We deal with residential and commercial property sales as well as having a robust legal department specialising in conveyancing, private client, family law and litigation.

The Position

Due to the continued growth of our business, we are looking for a conscientious, ambitious candidate who will be responsible for running the busy reception area within our Edinburgh head office. You will act as the first point of contact to assist colleagues and clients alike to offer a seamless reception service. In respect of this important role, you will be confident, friendly, and have a mature demeanour suitable for this award-winning Company. This robust role involves more than being a friendly face as you will be expected to be a consummate professional, outstanding organiser and most importantly, a problem solver.

You should have the following skills and attributes:

• Exceptional customer service skills including an excellent telephone manner

• At least one years’ experience in a receptionist role

• Fluency in written and spoken English

• Ability to thrive in a busy, fast-paced environment

• Reliable and punctual nature

• Multi-tasking ability with excellent organisational skills

• Strong personal initiative and ability to prioritise own workload

• Competency in Microsoft Office applications

Requirements

Your responsibilities will include the following:
• Meeting and greeting clients (when our office reopens to clients)
• Answering telephone calls and directing them to the appropriate member of staff
• Obtaining accurate information from clients and taking messages when required
• Maintaining catalogue of property keys and coordinating requests and returns
• Entering enquiries onto the company database to initiate appropriate departmental contact
• Accurate preparation of documents for senior members of staff
• Opening and distributing mail for our legal department
• Maintaining the meeting room diaries
• General administrative assistance for the various departments within the company

You will take the initiative to learn about the company and the wider industry it operates within and become the first port of call for staff and clients alike. This role is ideal for you if you love to be part of a busy, diverse, and sometimes challenging environment. You will have the ability to make this role your own and take responsibility for providing an efficient reception service which is at the heart of any successful business.

Core hours are Monday to Friday 9.00am – 5.30pm, however, a degree of flexibility may be required on occasion to suit the demands of the business.

Salary is negotiable dependent upon experience.


How to Apply

Salary will be negotiable depending upon the level of transferable experience.

To apply, please submit the following information:

  1. Completed application form (available to download at the top of the recruitment page)
  2. CV in Word or PDF format.
  3. Brief covering letter or email stating how your skills meet the requirements of the position.


All the above information should be submitted to HR Manager at recruitment@mcewanfraserlegal.co.uk