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McEwan Fraser Legal, an award-winning Solicitor and Estate Agency, is a dynamic, modern company. With an array of respected industry awards under our belt, including Residential Property Team of the Year for the past two years and Employer of the Year at the 2017 Scott + Co Legal Awards, we are highly innovative and known for our emphasis on providing exceptional customer service. We deal with residential and commercial property sales as well as having a robust legal department specialising in conveyancing, private client, family law and litigation.

The Position

Due to continued client demand, we are currently looking for an Evening & Weekend Property Sales Assistant to join on a permanent, part-time basis including evening and weekend weekly shifts.

If you’ve ever been told you’re a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands-on Property experience in this fast-paced role. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.

Main responsibilities will include:

  • Acting as initial point of contact for general property enquiries and viewing requests
  • Liaising with clients and buyers via telephone and email
  • Obtaining feedback from viewers regarding property viewings
  • Updating Property Sales Negotiators regarding activity on their clients’ properties
  • Following up Home Report and Schedule requests
  • Updating electronic client files on bespoke software system
  • General admin duties as required
  • Promoting McEwan Fraser Legal’s range of services
  • Making referrals for property, financial and legal advice

Requirements

The ideal candidate will possess the following skills and abilities:
  • Polite, informative and empathetic to clients’ needs
  • Confident telephone manner with at least 6 months’ experience in a role that primarily involved telephone contact
  • Ability to thrive in a busy, fast-moving, target-driven team environment
  • Fluency in written and spoken English
  • Proficiency in all Microsoft packages
  • Assertive, positive attitude
  • Proven sales and customer service experience
  • Multi-tasking ability with capability to maintain accuracy
  • Problem-solving initiative


How to Apply

Salary will be negotiable depending upon the level of transferable experience.

To apply, please submit the following information:

  1. Completed application form (available to download at the top of the recruitment page)
  2. CV in Word or PDF format.
  3. Brief covering letter or email stating how your skills meet the requirements of the position.


All the above information should be submitted to HR Manager at recruitment@mcewanfraserlegal.co.uk