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McEwan Fraser Legal, an award-winning Solicitor and Estate Agency, is a dynamic, modern company. With an array of respected industry awards under our belt, including Residential Property Team of the Year for the past two years and Employer of the Year at the 2017 Scott + Co Legal Awards, we are highly innovative and known for our emphasis on providing exceptional customer service. We deal with residential and commercial property sales as well as having a robust legal department specialising in conveyancing, private client, family law and litigation.

The Position

Due to continued client demand, we are currently looking for an Evening & Weekend Property Sales Assistant to join us in our Edinburgh Head Office on a permanent, part-time basis including evening and weekend weekly shifts.

If you’ve ever been told you’re a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands-on Property experience in this fast-paced role. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.

Main responsibilities will include:

  • Acting as initial point of contact for general property enquiries and viewing requests
  • Liaising with clients and buyers via telephone and email
  • Promoting McEwan Fraser Legal’s range of services
  • Making referrals for property, financial and legal advice
  • Obtaining feedback from viewers regarding property viewings
  • Updating Property Sales Negotiators regarding activity on their clients’ properties
  • Following up Home Report and Schedule requests
  • Updating electronic client files on bespoke software system
  • General admin duties as required

The ideal candidate will possess the following skills and abilities:

  • Polite, informative and empathetic to clients’ needs
  • Confident telephone manner with at least 6 months’ experience in a role that primarily involved telephone contact
  • Proven sales and customer service experience
  • Ability to thrive in a busy, fast-moving, target-driven team environment
  • Fluency in written and spoken English
  • Multi-tasking ability with capability to maintain accuracy
  • Proficiency in all Microsoft packages
  • Assertive, positive attitude
  • Problem-solving initiative

We have permanent, part-time opportunities available with working hours over evenings and weekends.

There may be the opportunity to work flexible additional shifts if appropriate, however, this is not a requirement nor are the hours guaranteed.

Salary will be negotiable depending upon the level of transferable experience.

Why Should You Apply?

This is a fantastic opportunity for motivated professionals looking to progress their career and join a Firm that continually strives to be a market leader to ensure future success of the business.

The legal department’s core working hours are typically Monday to Friday 9:00am - 5.30pm, however, we would be willing to accommodate flexible hours where appropriate.

How to Apply

To apply, please submit the following information:

  1. Complete the application form below.
  2. A CV in Word or PDF format, or access to a shared OneDrive or Google Drive file
  3. Brief covering letter or email stating how your skills meet the requirements of the position

All the above information should be submitted to HR Manager at [email protected]